We offer completely free returns and exchanges on most items within 30 days of purchase. *To start a return or exchange, email firstname.lastname@example.org. We will provide a prepaid return label for you to send any unwanted item(s) back. Once you select the item(s) to be returned, you will have the option to Shop Now in-store for something new or get a refund. If you choose Shop Now, you will receive an instant credit for the full retail value of your returning item(s) to shop for something else on the website – no additional discounts can be applied through Shop Now. If you opt for a refund or store credit, it will be sent back to the original payment method or store credit via e-gift card when AKN receives the return.
See our shipping policy here.